Today’s journey to work could best be described as shambolic, thanks to the ever-useless folks at Yarra Trams.

First the tram took 12 minutes to arrive at a time when they’re supposed to be coming at a frequency of every 4 minutes.  Did I mention it was raining and windy?  Lovely weather to wait for a tram in…

Then, a quarter of the way to work, the tram driver suddenly announced the tram was ‘defective’ and turfed everyone out into the cold and rain again so she could take the tram back to the depot.  With more than 50 people on the tram at the time, we all had to cram into the tram behind (which already was quite full) so it got to the point of being jam-packed beyond comfortable levels.  When the tram arrived at my stop, I simply looked at the packed throng and decided I couldn’t get off so had to travel another two tram stops down the line before I could disembark.

And, of course, the thing that makes me give the driver the SPOTD award (and not just the Yarra Trams sucks award) is that the tram we were ejected from did not appear to be defective.  The brakes, heater, doors, ticket machines, and validators all worked.  There was no fresh vomit or urine which might require removal from service for immediate cleaning.  Nothing.  It seemed rather like the driver simply needed to go to the bathroom and dumped everyone into the street as a result.

Yarra Trams did not respond to my feedback.  I guess that pretty much sums it up.

Categories: SPOTD